Communication has taken centre-stage in our lives today, leading to an exponential growth in telecom users through an ever-widening range of devices. In this scenario, Telecom companies need to leverage analytics based solutions to hold user attaention and expand their reach amongst consumers. Telecom Analytics enables personalized and meaningful customer engagement through user-specific offers based on evaluation of a very wide range of parameteres. Shiksha Infotech's analytics solutions give our customers an edge over their competitors, and help them to offer customized services to the end user. Our Analytics Portfolio offers:
It involves customer profile analysis based on customer preferences, usage history, call center interactions, segment and helps churn prevention.
Based on analysis of various products, it enebles finance personnel to track/visualise revenue rise due to a particular product, which helps in measuring effectiveness of a product.
Customized best offers:
Enables telecom companies to offer its customers next best offers based on customer preferences, usage history, call center interactions and customer segment. it also take into account event-based inputs and real-time decision making.
Flexibiliy for business to design and implement new product :
NRT or real time platform to provide graphical interface for business to create/modify rules.
Event Detection :
NRT platform offers the capability of detecting and processing events real/near-real time events based on CDR (Call Data Record) data.
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